Consignor FAQ

Frequently Asked Questions

Do I need an appointment?

No appointment is needed if you’re bringing 40 items or fewer—just stop by anytime during our regular business hours!

If you have more than 40 items, please schedule an appointment so we can give your items the time and attention they deserve.

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How do I get paid?

Consignors receive 50% of the final selling price for each item sold.

Checks are available once each month, and you may stop by at your convenience during business hours to pick up your check.

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What happens if my item goes on sale?

Items remain at full price for the first six weeks.

After six weeks, unsold items are automatically reduced to 50% off to help them sell.

Even after an item is marked down, you still receive 50% of the final selling price.

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What happens to items that aren’t accepted?

We can go through your items while you’re here and return any items we don’t select before you leave.

If you’d rather not take them back, we’re happy to donate them on your behalf.

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Do you sell online?

Yes! Many accepted items are featured on our website, mobile app, social media pages, and live shopping shows, giving them exposure to shoppers both locally and nationwide.

Furniture and other oversized items are sold in-store and are available for local pickup only.

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What condition should my items be in?

We are looking for items that are clean, in season, and in new or like-new condition. We carefully select merchandise based on condition, style, quality, and current inventory needs.